Thad Peterson, Senior Analyst at Aite Group
CARDFREE® is the leading mobile commerce platform for large merchants. In a landscape full of mobile payment and wallet providers, we are the only end-to-end enterprise mobile commerce platform that engages consumers and helps merchants increase frequency, loyalty and ticket size.
The consumer of today wants the ability to shop, order and pay from the convenience of their mobile device. They expect brands to offer smart personalized offers, real-time engagement and meaningful rewards. Mobile payments are meaningless to consumers without the services that add real value to their overall experience. Engage today's consumer with CARDFREE®.
The CARDFREE® mobile merchant platform offers a one-stop commerce solution that enables merchants to deepen engagement and enhance every aspect of the customer experience. Merchants can select specific capabilities of full platform functionality, all of which come with robust data analytics and reporting.
As a white label partner, we stand behind merchant brands helping you build brand value & preference. Our experience deploying the largest mobile commerce solutions in the U.S. provides unique perspective on how to design a great consumer experience and drive mobile adoption for maximum ROI.
We plug-in to your roadmap and your existing processes. Our solutions can fill in your gaps or provide a full set of functionality. It's all up to you! And of course, you own your data.
We are a frictionless partner that will work with existing systems & enable your preferred tender types. With the ability to leverage integrations into 90% of POS systems, we offer an easy path to deployment.
With experience deploying large-scale mobile solutions for merchants, we have built ROI models to provide insight on how our mobile platform can increase sales, create operational efficiencies and reduce cost of acquisition for new customers. In addition, we provide tools that influence behavior such as driving frequency, tender preference, and increasing ticket size.
Our tools can help you identify and learn more about your existing customers, segment your customer base and acquire new ones. Our rich data analytics can make programs and campaigns more personalized and effective.
We have a suite of tools to manage offers, promotions, loyalty and other programs. Our dashboard makes it easy to view reports, performance and data analytics, from individual transactions to trends in behavior.
CARDFREE® provides a variety of CRM solutions depending on merchant needs. We can mobilize existing offers or provide an end-to-end CRM platform to generate offers and promotions via mobile, email, SMS and push.
Because our CRM solution is data driven, merchants can target consumers by frequency, daypart, product preferences, and many other dimensions that are beyond the reach of traditional CRM providers.
Our web-based admin tool enables easy offer and campaign set-up as well as in-depth reporting. Merchants can track key segments over time to gauge ROI and can customize pages to view KPIs and Customer Lifetime Value (CLTV).
CARDFREE®’s Next Generation Stored Value Platform provides an integrated, frictionless solution that’s able to work with existing POS systems. Unlike legacy systems, our approach is mobile-centric and provides the ability to tie all programs seamlessly together including loyalty, offers, rewards etc.
One scan does it all – Our patent-pending integrated approach means the consumer only has to scan once to pay via SVC, apply relevant offers/rewards, and accrue appropriate loyalty points.
Supports multiple currencies.
Robust, proprietary risk/fraud tools tailored for mobile use cases.
CARDFREE® can mobilize existing loyalty programs or develop custom programs based on merchant needs. If you’re looking for a loyalty program that goes beyond the basic punch card paradigm, our solution offers flexibility and tools to create a unique experience for your brand and your audience.
Supports multi-tier programs with different levels and different paths.
Leverages customer data to make rewards more meaningful and enable true "Surprise & Delight".
Enables social media integration for more engagement and richer data analytics.
Our web-based admin tool provides reporting including individual and segment tracking, and various CLTV dimensions such as engagement level, profitability, and risk of attrition.
Many existing order ahead platforms were built for online and not mobile. We’ve developed 2nd generation capabilities to meet today’s needs. CARDFREE®’s order ahead solution is omni-channel and provides flexibility above and beyond many web based programs that tend to focus on single store solutions vs. large enterprise/large scale.
Supports complex menus, modifications, combinations and order customizations.
Provides smart upsell & cross-sell based on behavior and preferences.
Enables a variety of check-in options (BLE, GPS etc.) and the ability to release orders based on proximity.
Multiple payment options.
Because we integrate with merchant POS systems, we have access to SKU-level data that feeds into what we call "Master Account". This Master Account provides a holistic view of the customer that has otherwise been unavailable. This data, whether used on an individual or segment level, can serve as the basis for all customer engagement so that communications are personal and tailored.
Bi-Directional Data – We can port data from other programs into the Master Account and/or your data can be fed to your systems.
Customers can be viewed by hundreds of dimensions depending on your business objectives. Dashboard – Our web-based dashboard enables access to reporting and tools to help analyze program success over time.
For more information and a sample of our Master Account data, please contact us.